In India’s evolving fast-moving consumer goods (FMCG) landscape, legacy brands play a critical role in shaping consumer trust and market stability. Among these established names, Shalimar Chemical Works Pvt. Ltd. stands as a company that has maintained its relevance through disciplined manufacturing, diversified product offerings, and a deep unde

The global gaming industry has evolved far beyond casual entertainment. Today, competitive multiplayer titles such as BGMI (Battlegrounds Mobile India) and Free Fire have built massive communities where in-game progress, rare skins, exclusive items, and high ranks carry significant value. As a result, a secondary market for buying and selling g

Customer expectations have changed significantly in the digital era. Modern customers demand quick responses, consistent communication, and the ability to connect with businesses through their preferred channels. For organizations, meeting these expectations requires more than basic telephony or isolated messaging tools. A unified, cloud-based comm

Customer engagement has become one of the most complex operational areas for modern businesses. As customers interact through voice, messaging, email, and digital platforms, organizations are expected to deliver fast, accurate, and personalized responses at every touchpoint. Traditional contact centers, built primarily around manual workflows and r

The modern digital landscape is defined by speed, volume, and constant connectivity. News and information are updated around the clock, reaching readers instantly through websites, mobile apps, and social platforms. While this accessibility has transformed how people stay informed, it has also created challenges related to accuracy, clarity, and me